Values are important to an Association representing a community. These are the values by which we will operate ETSA:
We will safeguard our independence, exercising our discretion openly and in the best interests of our communities.
Whatever we do will be delivered to the highest possible standards.
We will deal honestly’ speak the truth and be seen as a trusted advocate.
We will speak from reliable evidence, objectively presented.
We will focus on customer needs, wants and aspirations.
We will build an organisation where change is valued and encouraged.
Our team will be empowered to make decisions and to deliver the vision.
We will build an organisation which is economically viable and cares for the environment.
We will provide energetic, passionate and committed leadership in pursuing our aims.
We will build an organisation which is fun to work in and fun to work with.
We will encourage flair and responsible risk taking to develop the organisation.
We will report transparently and use our resources with maximum efficiency.
We will encourage imagination and innovation.